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Frequently asked questions
ČLANSTVO
O NAMA
Membership gives access to carefully curated content created for readers who appreciate travel, design, gastronomy, and the art of living. Each issue carries a distinct editorial tone and a sense of depth. The trilingual portal expands the experience throughout the year and offers new stories that build on the print and digital editions. Membership provides a well-structured way to enjoy a growing, high-quality body of work.
This depends on the plan you choose. Digital membership unlocks all digital editions and the complete archive. Online Access membership gives full access to the entire portal in all three languages, including every article and feature. Premium membership includes all digital editions, full portal access, and two print issues delivered to your address each year.
Digital membership includes all digital magazine editions and the full archive. Online Access membership provides reading access to every article on the portal without any distinction between open and locked content. It does not include digital magazine editions.
Premium membership brings together the full digital archive, new digital editions, unrestricted access to the trilingual portal, and two print issues per year. Both print issues are delivered to your address, and standard international shipping is included in the price.
Digital editions are published quarterly. Print editions are released twice a year, in spring and autumn. When a new edition is published, you receive an email notification. After that, you sign in to your digital library, where all previous editions and the latest one are available.
All digital editions are located in your digital library. After signing in, you can read them on a computer, tablet, or phone.
No. Digital editions are available exclusively through the online reading interface and cannot be downloaded.
You can update the address by email or through your user account. The change needs to be submitted before the next print edition is dispatched.
Yes. Membership is valid for one year and renews automatically. You will receive a notification at least thirty days before the renewal.
You can request cancellation at any time. It applies to the following membership year and must be received at least one month before the current term ends. Access to all paid content remains active until the final day of the current paid period.
No. Once the membership is active and the payment is processed, refunds are not available. This follows the regulations for digital content that becomes accessible immediately upon activation.
You can purchase single print issues directly from us. Digital single issues are not sold through our website. They are available only through our distribution partners, such as PressReader, Zinio, and Magzter.
You can contact us, and we will review the situation. If a replacement copy is available, it will be sent to you. If the issue is sold out, we may offer a refund.
Yes. All data is processed in accordance with Swiss data protection law and the GDPR. Information is used only for fulfilling the membership agreement and for communication regarding editions and updates. Payment information is not stored on our servers and is handled by certified payment providers.
You can send a request by email. All requests are free of charge, and the response is provided within the legally required timeframe.
No. Digital access is linked to one personal account. Sharing login details or distributing any content is not permitted.
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